AI In Content Marketing: Turning Process into Progress
AI content systems work when marketers document the expertise behind a repeatable outcome, combine prompts with templates and examples, and improve the process before automating it.
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AI Gets Better When You Can Teach the Work
The biggest AI advantage in content marketing does not come from finding a clever prompt online. It comes from understanding the work well enough to break it into steps, define a standard, and improve the system over time.
That is why a generic request like “write my marketing plan” usually produces generic output. The model has not been given the reasoning behind the plan, the sequence of decisions, the audience research, or the definition of a good result. It can produce a starting point, but it cannot infer the process you have never documented.
Start With One Repeatable Outcome
Choose a task that happens often enough to justify building a system around it. For a content team, that could be turning an interview transcript into a social post, building a brief for a blog article, repurposing an older asset, or preparing a research summary.
Then map the current process. What is the input? What decisions happen before the first draft? What questions does a skilled person ask? What does a useful output contain? This is not bureaucracy. It is the work of taking tacit expertise out of someone’s head and making it visible.
The best starting point is usually smaller than people expect. AI is more dependable when it handles a defined step, then hands the work back for review or the next step. You can build a larger workflow later, once each component is producing a useful result.
Build a Content System, Not a Prompt Collection
For recurring content, a strong setup has three parts: a prompt, a template, and an example. The prompt explains the assignment and constraints. The template creates the repeated structure. The example shows the finished standard in a way instructions alone often cannot.
This combination lets you use the same type of source material again and again while preserving a recognizable output. A podcast transcript can become a certain kind of LinkedIn post because the system tells AI how to select an idea, what format to use, and what good looks like.
Do not expect one system to handle every type of content. A five-minute solo episode and a long interview may need separate workflows. Standardization is valuable precisely because it gives a repeatable input a repeatable path to a useful output.
Improve the Process Before You Automate It
Before adding AI, analyze what currently happens. Remove steps that do not create value. Improve the remaining steps. Document the better method. Then decide which parts can be mechanized and which should stay with a person.
This is the same discipline required to train a junior team member. Give them the goal, show them the process, provide examples, and create a feedback loop. AI can handle some of that repeatable work quickly, but it still needs the human to define the desired result and judge whether the answer is good.
The marketers who benefit most will not be the ones who hand everything to AI. They will be the ones who can turn their real expertise into a system, test it on enough work to learn where it breaks, and keep improving it. Start with one process you already do every week. Document it, tighten it, and let AI help with the parts you can clearly teach.
In this episode of the AI-Driven Marketer, Dan Sanchez is joined by Marc Angelos, a seasoned entrepreneur and content marketer, to delve into the aerial view of artificial intelligence in the marketing realm. They tackle the inherent complexity of AI, misconceptions held by company founders, and the evolution of marketers' roles in the age of automation. From the impact of DALL E on image editing to the nuances of voice-modelling AI, Dan and Marc provide a roadmap for integrating AI into business processes seamlessly. With insights on the "Eliminate, Automate, Delegate" principles, and discussion of custom GPTs for content creation, this episode offers a wealth of knowledge for entrepreneurs and marketers ready to harness AI's potential. Tune in to demystify AI's transformative power and discover how to stay ahead in the ever-changing skies of digital marketing.
Timestamps:
00:00 AI news show may change its name.
05:50 Content marketing agency owner discusses writing vs. video.
07:35 Learning about AI through fast trial and error.
10:11 Use AI to automate repetitive tasks for efficiency.
12:42 Using LinkedIn data for my own content.
17:13 AI can streamline creating a lot of content.
22:04 Blog posts for SEO are essential tasks.
25:42 Founders often act intuitively without realizing it.
28:59 Creative scenarios for future, automated by AI.
31:34 "Seeked marketing automation process, found guru executive."
33:36 Analyze, optimize, standardize, mechanize for work improvement.
38:08 Automatically enhance voices and match lip movements.
39:31 AI voice lacks human-like pauses and inflections.
45:19 Marketing work often involves discussing AI applications.
48:04 Workers need to adapt to AI technology.
49:49 Book identifies 3 distinct personas within individuals.
[Music]
boom welcome back to AI in the sky we
we're covering AI news what's going on
uh for marketers and I think this might
be the last time we air it under this
name because Mark and I been talking and
sometimes you just I I don't know I just
launch something and then you kind of
make it better as you go but I have a
hypothesis on where things are going and
where the show could go so we'll even
just talk about that live because like
why not just do it live in front of
everybody mark like I have no idea
what's going on right now so Mark ask me
that question that you asked and then I
just refused to answer and I just pushed
uh we do it on the air I'm like Dan
how's it going what how's things been
how you been he's like the classic and I
gotta tell you I have mixed emotions
this morning I'm like so excited at the
same time I'm just so sad this morning I
had a I had a revelation this morning
that so many people actually don't want
to learn how to use
AI brother I'm like okay this this I'm
like I thought more people would want to
learn I'm like you know I'm starting to
discover that people really don't want
to learn they really want to they want
to be given quick hacks they want to be
given cheat sheets they want they want
the recipe but they don't want to learn
how to cook they don't want to work they
don't want to work so I'm like
interesting I'm like because to me the
writing's clear on the wall I'm like
people who only learn how to follow like
microwave like only learn how to cook
mac and cheese and don't learn how to
cook I'm like those are th those people
you're going to be at the biggest risk
for replacement over the next five years
that's the part I'm like ah I'm like how
could you say that all right this is
here's the point Dan how many people
know that eating less and exercising
gets you in shape everybody and yet
weight loss pills sell like crazy still
how is that possible because you just
want to know I'm pop a pill and I don't
need to bother learning AI you want it
now right the AI thing is funny because
it forces change you have no choice it's
not like a nice to know it's it's
already here it's just so sad because
I'm looking at Ai and I'm like there's
been many things that have been hard to
learn marketing automation pretty
difficult especially in the early days
man you the amount of like crazy forms
you'd have to fill out to be like when
this happens then do this and then do
this and then do this and the amount of
work you had to put into it AI is like
fluffy in comparison and it's actually
very fluid um there are some no there's
there's things to know and there's
places where it can go wrong but for the
most part it's very forgiving yeah
unlike code dude you miss one freaking
semicolon and that the whole page breaks
and you can spend hours days maybe even
weeks trying to find that one place you
screwed up in the code I know because I
I I I I know I don't know how to like
done use programmatic languages but I
code HTML and CSS I designed websites
and it was hard just to do that now I'm
looking at AI I'm like this is way
forgiving AI will literally try to
troubleshoot it for you and it might not
give you the results you want but here's
the it's not just going to break you can
even ask it for where you went wrong and
it'll probably help you try to figure it
out I'm gonna use prompting as the
example though Dan some people they all
know like how you prompt the thing
matters but yet no one wants to learn
how to properly prompt we we touched on
this previous but like there's a skill
here that they're just like well just
tell me what the prompt I should use
yeah and that's why the AI gurus are
crushing it I'm like why is like don't
copy and paste prompts learn how to
prompt like learn how to cook it's not
that hard no that's not that's not what
we want that's because all the AI SAS
people are figuring that out now and
they're just making it easier and easier
to use the tools right yeah so that's I
have mixed emotions and the reason
that's so that's the sad part of me the
excited part of me is I'm like well
there's the opportunity for the freaking
Arbitrage because a few people are G to
learn how to cook and the rest everybody
else GNA be out um no matter what you do
as a listener no matter you are you
could just put for AI as the end of what
you do like here's how to learn such and
such and such with AI here's how to
learn Fitness with AI here's how to
learn writing with AI here's how to
learn doesn't matter the AI isation of
your thing people don't want to know it
it's like they're looking for just give
me the cheat sheets so that is
opportunity it's massive opportunity so
it and that's why hence even I mentioned
like I might change up the show because
I'm realizing like the ma the majority
of people don't really want to learn how
to use it like I put out one of the most
Rob bus post I put out on how to learn
AI it's like freaking crickets over
there I'm like I'm like that's I mean
I've known this but now I'm like yeah
people really don't want to learn right
I was thinking about building a course I
might still do it just because there
will be a few that do want to go deeper
I think if it's specialized I think
that's a good idea people want like I'm
in the thing and you tell me how to do
the thing with AI that that'll sell but
when some it's not even like a long
course I mean like you're talking like
I'm talking five video course on how to
understand the framework they didn't go
and test and do stuff I think with
education I've written a lot of these
online courses for other people you you
need to make it as tight as possible
like nobody wants to go through 800
hours of video they want to just give it
to me in one you know 12 minutes yeah
I'm thinking like well it'll probably be
longer than that five probably like 20
to 30 minutes yeah we'll see it's I'm
trying to make it a mini course but at
the same time nah I'll see if I can keep
it under 20 minutes that'll be the goal
it's like keep it keep it as tight you
I'd suggest I mean my own thoughts in my
humble opinion do a mini course upfront
see what the response is because they'll
tell you then and then you build it on
the go as as people want more things
around the thing like they'll tell you
can you dig into this more detail and
then you do that so Mark where are you
at and all this stuff what are you doing
to learn AI right now are you are you
are you dabbling are you digging in
right so I run a Content marketing
agency and a lot of what I do involves
everything from video editing to just
writing so the writing stuff I know
pretty pry well well I like to think I
do I dabble in multiple GPT versions
let's call it um and just to compare the
products and they are very different on
the video editing side it's a lot more
challenging for me because that's not my
natural skill set so you and I have
talked about this damn like the the fact
that these video chop up edits you know
Zen Caster kind of they all kind of suck
to be honest with you um they always cut
it the wrong spot I'm finding that's the
case across I don't want to name names
because some of these companies I'm
friends with the people but the bottom
line is just experiment same as you're
doing and I find out that a I'm better
at certain things with AI like I'm
better at it and B the Machinery is
better at that type of AI tool whatever
it may be so there's a variance there in
like both skill sets and tool sets and
I'm understanding that this is really a
lot more nuanced than I realized there's
a lot to it I'm the more I play with it
and really I'm really finding that c
building custom gpts is by far like the
best place to play and test and learn um
I had a chat with a gentleman that I
need to I need to have on my show like
soon he was like an industry veteran um
and he was like a VP of marketing I
think at a loqua some like one of those
like industry techs and rolled out like
a marketing automation tool it might
have been maretto I don't know it's one
of those like older bigger marketing
automation tools right he talked about
the learnings there and now he's working
on his own AI Tech startup and I was
talking about just the things I had
learned in custom gpts he's like oh yeah
that's what we learned learned last
summer that's what we learned in
September oh that's what we recently are
wrestling with I'm like there's things
to learn here yeah and if you're willing
to roll up your sleeves you can actually
learn a lot about AI without having to
work with developers just from testing
it in custom gpts writing instructions
and then running your prompts against
those instructions and the custom gpts
I'm finding there's like a wealth of
knowledge and the cool thing is like
it's trial and error but it's so fast to
to trial it like you can write some
instructions and then try it and then
you know it either gives you what you
want or it didn't and then you learn
like bit by bit like there's no it's
even private like you could just run it
over and over and over again to see if
it gives you the results you want and it
only cost a $20 a month subscription to
unbelievable just to play it used to be
hard to write websites I remember the
first time I built a website I was like
okay like okay code I understand HTML
but how do I get it online and it used
to be super hard you used to had to go
like okay web host I have a I paid for a
web host they they gladly took my money
and I bought a domain on GoDaddy how do
I hook these two things together now the
learning starts it used to be hard now
it's it's pretty they've made it easier
now but like used to be hard you're like
oh wait I need a like an index.html file
that becomes the I don't know there's
all these tiny little Unwritten steps
and even if you watched the videos and
read the tutorials they'd be missing a
step depending on your web host right
and I'm like AI not not nearly as hard
to go and play with and figure out it's
very it's much more intuitive do you
remember the early days of social where
you'd be on platform X I can't say that
anymore you'd be on one platform and
then you'd be like okay it doesn't work
the same way on the other platforms like
the alos are different okay I didn't
know that then it was became like there
used to be thing around posting times
posting length like all that stuff had
to be learned and now it's kind of
common knowledge but we're in that phase
with the AI where the only way to learn
it is to go dabble and experiment but
people don't want to do that they just
want to be told what's the cheat sheet
well and even the that are even more
hungry I'm noticing a trend because I've
had people have noticed I've been
posting about it it's funny LinkedIn
reaches way down but still it's working
because I'm like might get a few hundred
a thousand a few thousand sometimes it's
still freaking working like people are
still coming inbound asking me about AI
I'm like okay they're like Dan what do I
got to do to learn more like do you have
a course yet hence I need to put out a
course because enough enough people have
asked now but a lot of people are like
hey I saw this I saw this course by I
don't know some online moo somewhere and
it's like
Luke Matthews upen EC course you can
take online for somebody it's not
accredited or anything but it's like
there things like there's a hundred of
them out there they're like full courses
I'm like but nobody wants to take I
haven't checked out any of them but I I
just intuitively know that it's not
going to get you what you want like it'd
be way better to go watch three YouTube
videos and then just start building
custom gpts to build out things that
you're doing like repetitive tasks
you're currently doing see if you can
get AI to do it even if it's ridiculous
see if you can get AI to do it anyway
even if you fail and I've I've failed
many times trying to build these things
the learnings in them are way better so
two things though number one education
happens on YouTube I agree with you
that's something people don't realize
folks are going to YouTube to find out
what they should do but two is the time
factor of I'll pay money to save time
same reason that nobody changes their
own oil for their car they'll just bring
it in for 13 bucks or whatever these
days is 30 I think that people want to
just be told what do I do so you're
being approached Dan because seem to be
knowledgeable about it you're talking
about it I I've gotten the same inbounds
where people are like well you seem to
be in the space like we're all in the
space everybody's in the space but what
do I do that's that's the opportunity
yep so we'll see what people do I'm
Gonna Keep chugging along um I'm hoping
more people I finally had a friend tell
me hey I just bought I finally just
upgraded chap GPT to plus like finally
do it more like these are close friends
that are finally doing I'm finally
convincing a few people to like hey this
is the best 20 bucks a month you can be
spending right now yeah even if it's
just to learn and play and Dabble if
only but of course you can build your
own custom gpts and it becomes really
like you start automating your work it's
it's highly highly um I don't know uh
productive for anybody whether you're in
company or you're doing your own thing
we're in a window of time where a gap is
going to form between the people who
start to dabble and the F folks who
don't and it it's not something you can
make up later because The Disappearance
of jobs and all the stuff they talk
about that's a real thing
if you're good with it you're going to
know how to create value and if you're
not it's you're up against the clock
here are you using have you built a
custom GPT yes so what what have you
made just my own like for me the like a
a mark what do they do so mostly they
write content and I don't love them to
be honest with you like i' I've created
an an AI Avatar of myself using heyen
and 11 labs to use the voice it was
close enough that if you didn't know me
you'd buy into it and it was freaking me
out I'm like all right I I would put it
out the market as a hey this isn't
really me but I'm showing this as an
example in the end I didn't I'm like I'm
not ready to this is this is the
conversation we had around who's your
mascot yep yep I was I went far down
that road but as far as taking the data
dump from LinkedIn and making my own you
know take all my old content right like
me I've done a lot with that and I
actually it's not bad as a junior hire
if you will in my company that kind of
writes like I do and then I can say time
I still don't think we're there yet
though for any of these things uh and
forget about like text to video that's
not I'm not loving that yet it's cool in
general but to be specific like meaning
I wanted to do exactly what I wanted to
do it's hard to prompt it right are you
using uh are you using um templates I'm
taking some templates from the internet
like I've done a lot of the digital
writing courses out there and a lot of
the gurus and but I if you have
experience writing or in my case most of
the what I'm doing is writing then you
know what you want like you have a style
and that's where templates don't always
match up to what you're trying to do
it's the same thing with prompting yeah
when you copy and paste these prompts I
don't want to name names because you'll
know the people but like you'd be like
yeah they're good writers but they don't
write like I write and I kind of feel
like I'm a better writer no offense so
yeah that's where you're ranking your
own templates I've been doing that I'm
uh slowly I feel like I'm where I'm at
with content with these gpts
specifically is that I'm finding it's a
threeway attack um and I I put it's
really it's really just one freaking
long Mega prompt but I in my mind I have
it separated out into three different
major sections there's the prompt
there's the template and then there's
the example I find if I can hone those
in and those then I tweak those over and
over again and I just run the same
command like is usually for me I'm a
podcaster I'm using a podcast transcript
as the starting point right okay so and
this is this is where the fun begins and
learning AI so I'm I'm learning it now
I'm like okay I have the transcript and
the transcript is what it is and I'm
going to keep running this as the
starting point for this custom GPT I'm
just copying and pasting it and letting
it run to see if it does well the things
that I get to tweak over and over again
until I'm really happy with it is the
prompt the template and the example what
the template is here's roughly what it
should look like you know it's the
insert this here you can even build mini
promps into a template like I usually
put questions in there like well tell me
about this tell me about this tell me
about this within the headings good idea
um as part of templates that I'm finding
out work really well and that's where I
start to troubleshoot little Parts like
if the intro is a little off I start to
tweak the template and it's almost Min
prompts within there I'm asking
questions for it to consider um and then
the example is what does it look like if
I were to do this by hand or sometimes
I'm like what's what's an example look
like when AI really crushed it did
really well it doesn't really matter who
made the example but the example needs
to be the ideal standard and I find
between those three things I'm getting
freaking close like for it to just go
live and be bam done right um with
minimal minimal edits but that leads to
a problem Dan both marketing and AI the
more people get acclimated to it it
doesn't work as well in terms of
responsiveness like people themselves if
I getting the same messaging from
everybody or you get you copy and paste
the template from some Guru and then
everyone in that community's using it it
doesn't work the same way and so you you
it's an evolutionary Force whether you
like it or not you have to be evolving
your stuff so you're you're smart to be
doing that and I think that of the three
you just said that that's great The
Prompt that the uh the template the
example the example is the weakest link
for most people like telling it what you
want it to it should look like this at
the end because you really gotta be
clear on that the template in the
example actually look pretty close um if
it's a really good template then it
should it almost looks like the example
it's just the example is more specific
and filled in with actual
right um there's Downs there's upsides
and downsides to this one you have to
know you have to want to have like let's
say you want to turn a Blog you're
you're essentially saying I'm going to
create a series of blogs that all have
the exact same format which means as a
podcaster I need to give it a template
because I can't just you can't build a
process like this and throw a very
different podcast episodes into a from a
five minute solo episode to a 25 minute
interview like it's not going to be able
to take the they're very different
inputs and it's not going to handle well
through the machine so you almost have
to think systematically like what can I
give it over and over again as a podcast
episode tighten up the process and
you're almost thinking like
manufacturing at this point it's almost
like assembly line as a marketer you
have to think I'm like yeah but what do
I want a lot
of can I create now now you're trying to
this this is where it gets really hard
with AI because you have to Envision
like if I had 100 blog posts on X and
the topic changed but the template
stayed the same what valuable and that's
where you have to start thinking ahe as
far as like okayi can make it easy for
me to deliver 100 blog posts on this
topic because I'm going to make an
assembly line to do it and it's going to
do it relatively well I mean a lot of
bloggers and SEO people already know
this because they have to deliver
articles in the hundreds but what you
can't do is build the process and then
change the freaking process every time
right the amount of work it takes to do
the process you might have well have
just written the blog post by hand
because the process takes a lot of time
to build but it's kind of becomes like
that NBA thing where you're like like
how much do I invest in automation
versus doing manual yep there's there's
upside to investing in automation if you
know you're going to be able to uh make
make back the the investment right over
enough units but you have to have enough
units to make it worthwhile and that's
where I don't know that's where I'm at
like I don't think content marketers are
thinking about it like think don't think
in terms of two or three blog posts
think in terms of a 100 and all of a
sudden you'll start to see where AI can
really fill in the gaps so I I'll make
two more points on that number one is
the process versus the workflow and this
this is I'm making up these definitions
but the process is what you do for each
stage so for example the prompting the
template the example there's a little
process inside each of those I'm sure
you follow whatever the danz model is
the workflow is how do they integrate
together because you might want to
change the workflow later or add new
components of processes into that thing
and I tweak that a lot for my own stuff
for example
in
repurposing uh you want to take old
content on a regular basis and refurb it
and get it back out there again on a new
spin if you can that's a process but
it's actually got to be put into a
workflow integrating with my current
content creation so the Strategic
networking together you know linking of
different ways of doing what you do it's
very unique it's got to do with the
person what you're trying to accomplish
how you work I tend to write better in
the mornings than in the evenings I
found that out about myself so like all
that stuff comes into play and you have
to map this if you really want to create
a conveyor belt of production as a
marketer I do I want I want that
conveyor belt for every single type of
episode I'm doing I'm like I'll have a
few different episode formats but I I
just want this stuff to happen on
autopilot afterwards you put your finger
on it though when you say a factory or
whatever you called it that's the
concept of a Content process like most
firms don't really work it through to
that Nth Degree you know the content
process is there needs to be content
made and posted analytics be done on it
that doesn't get into the nitty-gritty
of okay what is the knitting together of
the workflow which might involve you
know Zapp or Central whatever like you
might really have to get into the weeds
with this I think companies have to
start thinking like that I used to work
at a college and the college employed
students in fact there was a work
college so every student had to have a
job which every Department then had to
take student workers or I mean didn't
have to most departments were fighting
over them because it was free labor they
worked over 15 hours what a great idea
that is and it yeah yeah and you know we
had it wasn't Free Labor we were dis
highly I fact at ours College it was
tuition paid you didn't pay tuition you
did pay room and board so you're paying
I don't know 10 12 Grand a year on room
and board which is a freaking steal for
a private college right um but they had
to work 15 hours a week and it was great
and I the the lesson that I'm learning
about AI now is that I learn more about
how to do AI based on what I learned in
building internships really because I
had to figure out how to make 18 and 19
year olds productive in the marketing
department so let me know the secret
would you we had a draft process for
selecting them and I that I got I got
that many years in a row I got it wrong
because it's there's a skill in the
learning I discern like which which
students are just reliable Pur but that
aside I had to learn how to onboard them
and I I eventually start I started with
one student by the time I left there I
had a team of maybe 23 students wow but
how do you make 23 people with no prior
experience in marketing or media
productive within a month and then
working where you're not micromanaging
everything because that's what you have
to do if they don't know anything uh so
they're actually useful to you and you
can actually still go and do what you're
doing as a as a director or whatever
that was the game and so I learned how
to train them for different roles but in
order to do that you have to break every
single process down that marketing does
into very dry stepbystep process here's
the process here's how we write blog
posts here um you cast a large Vision
you tell them like this is why one this
is why we write blog posts this is the
goal of the blog post we write blog post
for SEO here's how search Eng and
optimization works I have to you have to
teach them that and then you have to
break down the very specific steps I had
one intern that did nothing but do the
keyword research validation writing the
titles and would essentially set up the
Excel sheet for everybody to then pull
their so their blog post the titles done
the keyword objectives done the basic
instructions already written for each
blog post and then it was like again
assembly line I had a Blog I Had Each I
had probably a team of five writers do
nothing but write articles and they did
the same thing every single day they'd
come to work and get started on their
new article they were expected to write
an article a day we filled a website
called just disciple. comom with about
400 articles over two years wow and it
brought in probably half half a million
page views a month C
that speaks the results it also the
whole concept reminds me of the
McDonald's Speedy system whatever the
heck was first you put the fries in for
only five minutes when the Bieber goes
off you always make sure you put the
mustard on first then come the onions
then come the like people need Lear how
to break complex thing down into small
tasks that is the exact same process you
use with AI right it's breaking down
complex Pro projects into small task
because yes it can do good it can do
pretty well on small tasks like hey tell
me about XYZ event hey do a crossover
between how Super Mario and George
Washington are similar it'll write that
article it's like they're they're
unrelated but like it'll find the common
points between right about it it'll do
it but your mentality is structural like
I can hear how you think Dan you're a
systematic thinker most people look at
AI as I don't need to do this the reason
I have ai so I don't have to do that
it'll do it for me so I'm gonna set this
thing Hog Wild and be like write me some
blog posts that's what most folks are
doing with this thing yeah I mean even
there you can expect it to just go in
like hey I'm in X industry selling y
widget uh write me a marketing plan
right but it'll give you a really
generic boring marketing plan the
philosophy there though is iteration
I'll take with the I know it's going to
come up with garbage I already go in
knowing that and now I'm just going to
keep on going around and around on until
I like it whereas you can save yourself
a boatload of time if you just said this
is the way it should be at the output
and you basically handle like you said
with the Junior employees but if you had
a stepbystep process for coming up with
killer marketing
strategies um and maybe it can't do it
all but you take into consideration what
chat gp4 can do which is a lot it can
there's it's multimodal it can deal with
images it can search the web it can
learn a lot by itself and you're like
okay step one who do you like and it
becomes a conversation where it kind of
walks you through the process once it
learns your product in your industry it
comes up with a hypothesis on who your
different targets are you talk about it
oh yeah yeah that's that's definitely
more the market it goes and does
research on that market because that's
the next step of the process to
understand their pain points and their
frustrations but polling blog post
talking about their pain points and
frustrations it comes up with an
analysis of that based on that it starts
to think because you've taught it to do
an analysis on its pain points and how
the product might be able to map to
those you know so now it's starting to
actually do the work of coming up with a
marketing strategy is it the same as a
marketing like genius to do it no but
it's probably way better than what a
normal founder would be able to do yes
but you have to break it down in the
baby step processes um thinking about
what it can and can't accomplish now and
then have it run through a method and it
be and that marketing strategy would be
way better than if you would just ask it
to write a marketing strategy I'm gonna
take the Counterpoint on this stand real
talk a lot of folks don't actually know
why they do what they do especially at
the founder level when you're busy wear
a lot of hats you just kind of know like
I was in Frontline sales for many years
and if you tell me you know what's the
process for selling it took me a while
when I found that my company to break it
all down what do I actually do here how
do I build rapport with a with a
prospect that's the same thing with
marketing where you have to be like okay
what do I do and my process is built
around what I would intuitively know but
didn't realize I did and that's work
like you got to sit down when you want
to get in shape you eventually come to
know like your Macros and carbs and my I
work out better in the mornings or the
like you don't know that at the start
yep so you take some generic approach
and it doesn't really work great well I
don't know I think that's that I guess
that's really the challenge and why
people struggle with AI is because they
don't know how to teach what they do
they don't know how to explain the
step-by-step process even if they're
really good at it there are people that
are genuinely just freaking good at what
they do they just can't they don't know
what their stepbystep I'm gonna go
philosophically deeper on this you might
I I'm curious your response to this I
think this ties to the school system you
come out and you're used to just learn
how to do a job do the job well you get
paid when you're dealing AI now
especially if you're a Founder but even
if you're a senior marketer Etc you got
to put on the hat of like creative
entrepreneur now which is where you are
so you find this easy but most people
aren't used to thinking like stepping
back and saying okay what is the
functional purpose of my role right as
an employee what do I need to have
happen and how do I get there in my head
what do I and break it into steps as
you're saying it sound it's it's second
nature for you Dan but a lot of folks
are like I don't I come in I push the
button I pull the lever right I mean
that and and you can't be that way if
you're trying to really Master AI it
starts with you before you get to the
Machinery that's the problem what are
you doing and then what is AI capable of
and what can it do that you are
currently doing and even if it can't do
it how could you force it to do it
anyway just to see right right there's
certain things that I realize I'm better
at than the machine and I know it's it
knows everything Etc but like it takes
less time for me to iterate this because
I know it intimately well versus the
other thing I'm doing through the AI it
takes me longer it's me but I'm just
like I'm better off if I just do this
piece and pawn this off on the machine
so my point is like that's different for
every person there I think there's a
learning curve there with how you
interact with AI yeah I almost wonder if
you could like hire people to help you
break down what you do into processes
because I've sat down with a couple of
people now like building gpts and I'm
like tell me about your process like
you're doing this manually you even
delegate it like break it down break it
down now this and I'm like I just got
hired to do build a GPT and it's it's
elaborate it's I love I love eventually
I'll have him on to talk about what
we've built um I love it it predicts the
future how do you how do you like that
dude that's or mainly
it anything I'm sure this is about the
financial markets but keep going it's
funny enough we are using it to I guess
it's not it's not for stock trading it's
more for companies to predict where
they're going to be but a lot of their
clients are in the financial space so
it's like it ends up being talking a lot
about that but
it really just builds up creative
scenarios of the future and but they had
a process for it which is why I knew we
could build a GPT around it because I'm
like you have a documented process you
have a clear input like you're starting
with x and you're finishing with why and
you're always putting these in your
presentations and it takes your team
about two weeks to build the in between
I'm like AI can do that in about 20
minutes even faster now so it's like um
we just have to hone in what what's like
what's the assembly line for what you're
doing to come up with this in between so
that it doesn't take two weeks because
AI can automate it and be done with and
you could probably get this whole
process done in eight less than eight
hours so what became what was a two-
week process is now an eight hour
process and that is how AI is taking
over jobs too but at the same time they
want to become more efficient so it
makes sense you made a point here I want
to press on a bit you said I wonder if
there's a role where people can help you
know what you do this is Tony Robins
just not to just use an example people
would know he'll up on stage we'll chant
what whatever he says where focus goes
energy flows like people are like oh I
didn't realize that or like motion
creates emotion these are like tidbit
sound bites that people walk away and
think oh god I've learned so much about
myself I but you needed Tony or whoever
it is to teach you that yeah you happen
to be really great making these gpts
with this company right now in your case
because they had a process but that
existence of a process it's there anyway
most companies don't know what it is or
they think they know because you're the
high up boss and didn't realize that
seven levels below you something's
happening in the works that you didn't
even know happens you know like Alice
runs some batch file at the end of the
day because it just makes her life
easier and she didn't tell anybody and
it's been super helpful for the process
like but you wouldn't know that those
types of things like you really got to
know the process how it's done and then
break down and then build it into an AI
thing I guess that's the trick how do
you become better at process
I I hate that like I run a company now
and so I have to have that down but it's
not my natural skill set like I'm a
ready fire aim kind of guy and so I
think that people need to become more
processed systematic thinking more
oriented towards orderly my wife is
great she's very orderly this is like
we're opposites you I can tell Dan
you're very systematic in your thinking
folks like you are going to do really
well with this because you take fish to
water with this and your average gu I
want to sh pooping the sales guys but
like your average ready fire in person
is gonna be like I don't really know
like what's the give just give me the
shortcuts I used to be obsessed with
marketing automation so I would ask
people because I knew there was I'm like
Surly there's a process for process
development I asked a lot of people even
people that were killer like they were
excellent at creating processes and I
often got like there isn't a process for
that I finally found I did finally find
a a seasoned retired executive who was
like high up in the PNG line I was
working for a nonprofit and he was just
kind of he's one of those people that
just kind of like just shows up and just
kind of like just kind of I don't know
like he's he's such a guru so high up
that when he shows up you just come up
with a pen and paper and a room full of
execs and just take notes as he talks
right but I didn't think there was a I
was convinced that there wasn't a
process rebuilding process but my boss
at the time he's like what's your
process rebuilding process because the
conversation we were having he's like oh
yeah analyze optimize standardize
mechanize I was like that's good is a
process I have it in my notion for like
for every time I have to bring it back
up I I just pull it up under notion now
it's analyze essentially like document
what currently is happening like what is
the current process optimize how do you
make the process how do you think you
might be able to make this better
standardize how do you make sure it's
like optimize is like building the plan
for how to make it better standardize is
making sure everybody knows what this
plan is and it's actually like
documented what the new plan is and
everybody's educated on it and then
mechanize final step automating it right
where can it be automated that's the
proc so this is the process and of
course he would know because PNG goes
through this a lot they have a lot of
manufacturing plants they have a lot of
processes they have to mechanize working
with the targets and Walmarts of the
world extremely process driven otherwise
just in time manufacturing and delivery
and fulfillment wouldn't work in that
world right right people talk like if
the the supply chain broke like Walmart
would be out of groceries like within a
few days because it's just in time like
they like it probably only got there two
days before you bought it maybe and to
run a j In Time Business well almost a
good example you really have to have
that system down so what do we learn
from this I honestly think like every
job can run through this process what
what do you analyze what are you
currently doing that's delivering value
to your employer or for your own
business like what are the what are the
processes and even bullet like it could
be as simple as like a fivepoint
bulleted list how could it be done and
then optimize how can it be done better
standardize how do you make sure that
it's actually happening to that and then
mechanize how do you automate points of
it so that you're focusing on the points
that can't be automated right I think
that's a really valuable tidbit right
there what I've heard it is uh id8
automate delegate so what do you think
through what you normally would do
automate what you can there'll be some
piece you either can't or don't want to
because you're better at it and then can
you delegate that if you have to so
there's a whole yeah this whole concept
of thinking yeah yeah systemically
you're it's a great Point you're raising
yeah I mean I mean I mean that reminds
me of like one of my favorite parts of
the 4our work week kind of had it's
funny it was sitting under my nose the
whole time like the process the similar
processes in the four hour work week
right like I forgot his book is
eliminate that was it yeah eliminate
eliminate automate automate delegate
delegate yeah so that was his that was
his thing what are you doing that you
shouldn't be doing
yep easiest way to improve a process
just get rid of crap that doesn't need
to be done number one especially at the
bigger company levels yeah how much
wasted time are they like you you worked
at companies I have you're just like are
you kidding this this is the part of the
process do we need to be doing this yeah
yeah I I I think that it requires you to
sacrifice some sacred cows and that's a
problem inside most companies I don't
think I could work at a big company for
that reason I tend to be
like apartment and different lines and
going all Rogue this explains why the
small firms are more adapted in general
but specifically with AI like you're a
guy like you you're all over this these
large large companies they're looking
for what AI based tool can we integrate
into our existing product Suite but
they're not really trying to AI what
they've got you know it's like it's more
they're
productizing the technology versus let's
leverage the technology so if you're
listening to this far key points that
I'm kind of remembering back now are
like learn how to leverage the
technology if you can like learn how to
cook rather than than just follow
recipes yep uh learn how to drive
process learn what your process is for
delivering what you do there's multiple
Frameworks we just rattled off like
three of them you can go back record
rewind and go through a couple of them
all of them are lots of overlap between
them um I do want to dump into like a
few news news pieces because there are
some interesting things that have
happened in the AI
world over the last two weeks that'd be
fun fun to cover it wouldn't be a week
if AI wasn't Reinventing itself every
couple days I know it's it's happening
fast open AI had some updates very
exciting um one is like they again
they're going starting to do this thing
where they like announce things and
don't release it to anybody because
they're scared because it's too powerful
the the one I the one that was the most
noticeable is voice modeling did you see
this update I did you were like like you
can feed it literally just a 13 15
second voice clip of your voice just
talking reading anything and its ability
to match the sound of your voice with
any text read just reading through any
text is remarkably good now you're like
wow like it had some samples and it was
so freaking good this is gonna be
incredible they're doing what the social
platforms did when they all would copy
each other's features open AI is
stealing what 11 Labs had basically you
know was the Forerunner of this but
they're doing a better job of it apple
style but yeah that I mean the voice The
Voice mimicking like all of this in my
mind leads to the problem of who owns
what content is real and that to me is
like a blockchain conversation but we'll
talk this other time I feel like that
this is going to be copied if if someone
has a better widget open AI is the Hub
that's going to be like okay we'll take
that and we'll just stamp that out
better version what I'm excited about
for this for marketing is that
especially for podcasting it's going to
do a better job of Auto editing your
your your video file or your voice file
and of course it'll match it'll move the
lips to change it but like people don't
speak grammatically correct and that's
okay people are used to kind of hearing
people just run a rumble through a
conversation like even me like Rumble
through a conversation I could go back
and autocorrect that and put like maybe
ramble or something like more
appropriate yeah like it'll just fix fix
that in post automatic because it'll be
able to match your voice match your lips
to it and just gonna it's gonna smooth
everything over everybody's going to
sound way more intelligent and it'll be
it'll be that's not even the stuff
ripping off like of course we're scared
that we're going to make some politician
sound like he said something and
everybody knows that's a fear there's
that that is the official things are
going to sound more articulate like you
will be able to just ra ramble through
you talking through something in a Solo
episode hit like improve and you were
just going to sound way more articulate
than than you actually are Y which again
coming back to your point that becomes
live sessions and public speaking become
way more authentic now because
everyone's going to be faking it through
recorded stuff 100% I actually think
that the human side of making mistakes
or stumbling over your words becomes the
appeal yeah so real fast on that point
they were the first thing they did with
the ability to vocally inflect the way a
human would um and ah right it the
machine now hesitates and pauses and
talks the way a human talks versus
Talking perfectly and that's you're
you're basically programming in stutters
and pauses and and like let me think
about that fillers because it sounds
more human but it doesn't need to and
yet that's what people want yeah it
still sounds I mean it sounds human but
it doesn't speak exactly like humans do
because there's more pauses some well in
some well intentioned and some not um
there's all kinds of little voice
inflections and Oddities that AI just
tends to kind of like a writing right
the writing doesn't have a lot of flavor
to it right the sentences are all kind
of similar in length in instead of
having like long mixing it up was short
and like having more drama to the
writing the writing very vanilla even
though it's all grammatically correct
and sounds appropriate it's still not
fun to read right it's too
repetitive not even his content just in
its style and its ability like you
you've seen the copywriter thing where
it's like this writing is boring to read
because it all has the same length
sentence and they all sound the same and
then it goes and writes this like
fantastic paragraph with like a like
medium long short short and then like
really short like two two word sentence
and it sounds like Crescendo and you're
just kind of like ah I wish I had it in
front of me but you know what I'm
talking about I know exactly what you
mean seen the social post that's went
viral a few years ago yeah I think it's
gone viral a few times because it's just
that strong like the power of writing it
can't do that yet it'll get there but
yes no I agree with you also one of the
quick side point open AI makes the
announcement doesn't release it right
away you you mentioned that earlier
that's that's a marketing play in my
mind because you get the power of the
the one is the releas than two is the
announce but anyway keep going yep no I
definitely think they're smart because
you know anthropics coming out with it's
like oh we're just above we're we're now
better by a margin but like we're now
better so they I think open a is just
throwing out more news like well we did
this well we did this but we're not
gonna release it to you you know just to
stay top of Mind Dolly now has editing
which is very exciting like um uh to the
point where dolly is continuing like
it's falling behind mid Journey which is
so exciting because to some degree dolly
is a better IM tool than mid journey is
um it's certainly more approachable for
most people oh yeah so anytime Dolly
makes an edit I'm like yes because it's
just easier to work with and I honestly
feel like I wish mid Journey worked more
like Dolly but it doesn't that's a
really big point though like the uux
matters if I if it's hard for me to use
it I'm not gonna use it well open AI is
made AI to make it easier to make the
stuff right to Intuit to in it what you
actually want in an image versus mid
Journey it's AI for image creation's
good but it's AI for understanding what
you want is it right you have to know
exactly to get it to be right so that's
exciting because marketers most
marketers can't design and most
marketers can't make these things unless
it's a highly done well done template in
canva so Dolly's G to blow it open for
marketers to actually be able to do
their own design whether that's good or
not is another question but they willion
to watch I saw uh first Mark Capital put
out this infographic of the AI landscape
have you seen it it's in I haven't seen
it it's uh I'll just describe it to you
it's not even worth like really looking
at because it's like you've seen like
the SAS the Sass diagram with like all
the different categories and
subcategories and all the logos in it
it's like that but it's already like
massive with like a thousand logos in it
you can't even read the logos they're so
small just to show like the AI landscape
and I'm like yeah it's primarily
startups right now it's well it's all
startups but it's all the other Legacy
tools that just added either just tapped
into open ai's API like everybody's an
AI company now is essentially the point
that's how you get money if you're every
software company is AI company okay got
it it's just it's the new standard it's
the new standard yeah it's a good point
by the way was fun on that point real
fast you're right they're not all really
AI companies like it's the it's on us
the onus is on the user to be like okay
is this company really is this a legit
AI tool or is if it's GPT rapper which
they mostly are it's not really an AI
company like you can pipe in AI into
anything what would you call them if
it's like if it's primary primary use
case is essentially GP a GPT rapper but
without the AI its functionality is is
dead is is nothing I wouldn't call it an
an AI company like I would call it a GPT
rapper which is kind of a an insult and
I would mean it as such that's the fact
that you can API in your AI into what
your existing widget does is great but
that doesn't make you an AI company yeah
it's no more so than if I use code and
now I'm a I'm a code writer like yeah of
course there's you can make it into what
you this is a marketing Play More Than a
business development play yep what would
you call them then because they're not
going to lead with gpg rapper right uh I
would probably call them I mean
officially I have to think about this
there a marketing term attached but on
like off the Record if I'm talking to
you behind the scenes they're like
imitation AI companies that's really
what they are they want to be Ai and
they want to be evaluation with an AI
you know number dollar sign but they're
not developing artificial intelligence
software inside their company there is
another term that's emerged from Gartner
called
IIA intelligent automation I've heard
this so and I'm like that kind of makes
sense as a category of what a lot of
these would probably fall into because
they don't want to be called J GPT
rappers yet the automation wouldn't work
if it weren't for for the AI component
which they're just Outsourcing to
anthropic or open AI or something like
that yep so this is begs the question of
what makes a company an AI company to
your point the II term I've heard that
thrown around it's cute I get why they
do it it's still confusing though like
there's no this is my earlier point a
second ago there's no line between what
is AI and what is not I told you I've
done marketing work for firms that said
to me to my face we need to make this an
AI Spin and I'm thinking and I said to
them is there AI in there and they're
like well I'm sure somewhere so okay
what is the definition of AI if it's an
advanced algorithm is that AI we ran
into this on Wall Street all the time
it's a trading blackbox it it learns as
it goes so there is some machine
learning there but it's not definitely
it's definitely not AI not as we see it
today yeah you kind of have to train
your
own model right and then it's kind of
your own AI is right even if you're just
training it on your 10 books that you've
written right exactly I think that this
this debate won't be solved and it's
fine but like what makes an artist what
makes you a content creator that's the
definition like what is that is my mom
is a content creator if she's posted on
Facebook like so any my point is that
that definition of AI it's it'll always
be fuzzy and companies will always try
to grab onto it yeah and like Alex Heros
says like you can't really sell AI
because you I mean it makes for good
YouTube videos and content platforms
like this one but at the end of the day
you never sell AI because people don't
want AI they want the outcome of AI
you're still selling that but I can
Market spin of I'm the AI of ice cream
or I'm the AI of lawnmowers or whatever
it is yeah yeah right now it's just a
it's a grab hence marketers are tired of
the hype because that's what it that's
what it is right now right everything's
a PR stance and a positioning stance of
having AI right now while it's hot but
now everyone's getting tired of it yeah
I I think actually that's a real good
point about whoever's doing marketing
right now there's going to be a push
back against would IIA masquerading is
AI and I think that people need to take
into consideration that there'll be
eventually consumer assessment of what
real proper AI is yep that's what I love
I love the new territory because
everything's still wets and met right
now before digital marketing was digital
marketing we called it e marketing we
called it internet marketing we I mean
all these things like e marke internet
marketing still has a little flavor of
those yeah Dan Kennedy
Bros you know what I'm saying's still
around yeah yeah um and we called it a
bunch we called it a bunch of different
things and then it digital marketing
kind of became the turn so we still have
a ton to learn about like where this new
era is going to take us in Ai and how
we're going to be calling it how we're
going to be addressing it and labeling
it and categorizing and organizing the
whole thing but we'll see where it goes
I still think your point was very valid
about coming up with the process
internally like if there's some takeaway
from this it's make sure you understand
what you do internally and then put that
down on paper almost as if you're hiring
an employee and then you can work with
the AI yep everybody should be doing
this for your job right now because if
you don't do it somebody else is going
to do it and then you'll be the one who
loses the work because somebody else
already did the process which eliminated
your work but if you're the one who
builds it then you have the advantage of
knowing all the ways that it didn't work
and did work and can keep up with the
development of AI in order to make it
better and your job now becomes managing
all the things that like if you were a
copywriter you are now a copywriter
manager managing all the copy of all the
AI that's kind of my hypothesis is that
all Frontline workers will essentially
be managers in the future managing their
AI teams which takes us back to the
point though you have to think like a
business owner right about your own role
yep um kind of brings me back to eth one
of my favorite books it's essentially
the the best book ever written on
process my op because it's so
approachable and it's all story driven
about why process is so important yeah
that's a great book not read that it's a
great I mean it's made for like small
businesses but I'm like anybody should
read this for their work because you are
a small business even if it's you you
and your career you are a business
you're just being hired by an employer
to you have an you have a customer of
one called your employer right yeah the
one of my whatever we'll talk about that
book later it was a great book it one of
my big influences I love that book yep
so I think I need to round up books like
that because I think these are the types
of books that are the undercurrents for
really learning how to leverage Ai and
it's process process creation and the
best way to learn process Creation in my
opinion is one of them is learn reading
the e- myth right because that kind of
that's really the why behind why process
automation or why process development in
general is is so powerful so one of the
key points in the book is that inside
each person there's three separate quote
unquote people right the there's the
Visionary the operator the manager the
technician right and so that book forces
you to analyze yourself and break down
which one you're strong at which when
you're not like and that mental
walkthrough is what AI will demand of
each person whether you've read the book
or not I think the book is going to be
helpful to your point in but you it's
about coming up with what should happen
what do I currently do and then you can
optimize with a Machinery of AI dang I'm
glad you just broke that out because I
wasn't even thinking about how I knew
the book talked about process but I
forgotten that the major point of the
book is that there's those three roles
that everybody every business owner
needs to have I can tell you now like
I'm I've worked in finance but I'm a
words guy not a numbers guy so that you
need to know these things about yourself
when you're going to build a tool into
do things that you do like you got to
know this is the parts of me that I'm
trying to put into the machine and not
because the entrepreneur needs to dream
up coming up with the system I almost
think man needs to document it so the AI
can do it and then technician actually
has to have the skill to know whether
what the AI does is good or not right
and and then there's the iterative
process that you always talk about where
it's how do we optimize this what could
we do better next time it's entrepreneur
you gotta play right try out stuff and
you gota be willing to suck right you're
going to come up with something for your
own company's process and it won't be
100% but it's better than what you got
and then you'll figure it out but that's
you got to start yep well I'm I'm
inspired I need to go make some more
custom gpts and document the ones that
I've made
others to follow along with uh mark
thank you so much for joining me again
on this episode pleas for everybody else
if you miss it live it's on Aid driven
marketer.com um on the podcast and of
course I think it lands in my LinkedIn
feed or Mark's LinkedIn feed later on
yeah you guys will see the
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